FAQ

Order

We accept manual bank transfers and credit card.

Your order can be canceled at any time until it delivers.

Please remember that in most cases, we deliver on the next business day after payment is received.

Returns

Items sold are NON-REFUNDABLE. 


NO EXCHANGE of panties due to hygiene reasons. 


Exchange within 7 days for item that is new, unused, undamaged, unwashed, tags still attached, and in the same condition that you received. 



We only allow SIZE EXCHANGE for return
.

Customer cover the return shipping costs 
MAXIMUM EXCHANGE PROCESS 1 TIME ONLY PER INVOICE.



Items on sale and any purchase made from another retailer will not be accepted for exchange.

Products

We recommend Chantelle SoftStretch Hipster or Full Brief, that provides all around support. The stretchy yet non-transparent fabric provides a comfortable and modest coverage.

For bras, we recommend Chantelle’s SoftStretch Bra: Bralette, Wirefree Lace Bra, Plunge Underwired Bra.

For a full bottom coverage, you can look into Full Brief, Hipster, and Boyshort.

SoftStretch panties are divided into 2 sizes, Regular and Plus Size.

Regular Size accommodates sizes XS to XL

Plus Size accommodates sizes XL to 4XL

Yes, you can combine most styles and colours as you see fit, with a minimum quantity of 4 pieces.

Apply code: Multipacks