Order
What type of payment methods do you accept?
We accept manual bank transfers and credit card.
Can I cancel my order after it has been placed?
Your order can be canceled at any time until it delivers.
Please remember that in most cases, we deliver on the next business day after payment is received.
Returns
What is your return policy?
Items sold are NON-REFUNDABLE.
- NO EXCHANGE of panties due to hygiene reasons.
- Exchange within 7 days for item that is new, unused, undamaged, unwashed, tags still attached, and in the same condition that you received.
- We only allow SIZE EXCHANGE for return.
- Customer cover the return shipping costs
- MAXIMUM EXCHANGE PROCESS 1 TIME ONLY PER INVOICE.
Items on sale and any purchase made from another retailer will not be accepted for exchange.
Products
What underwear designs are better suited for pregnant women?
We recommend Chantelle SoftStretch Hipster or Full Brief, that provides all around support. The stretchy yet non-transparent fabric provides a comfortable and modest coverage.
For bras, we recommend Chantelle’s SoftStretch Bra: Bralette, Wirefree Lace Bra, Plunge Underwired Bra.
What underwear models offer full bottom coverage?
For a full bottom coverage, you can look into Full Brief, Hipster, and Boyshort.
How do I know what SoftStretch size I am?
SoftStretch panties are divided into 2 sizes, Regular and Plus Size.
Regular Size accommodates sizes XS to XL
Plus Size accommodates sizes XL to 4XL
Can I combine different styles and colours for the multipack offer?
Yes, you can combine most styles and colours as you see fit, with a minimum quantity of 3 pieces.
Apply code: Multipacks